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Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your data.

Last Updated: November 2024

JecoLuxe ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Impact Suite, websites, mobile applications, and related services (collectively, the "Services"). Please read this policy carefully.

Information We Collect

Personal Information

  • Name, email address, phone number, and business details during registration
  • Payment information (processed securely through third-party payment processors)
  • Profile information, preferences, and account settings

Sustainability Data

  • Environmental metrics, carbon footprint data, and sustainability initiatives
  • Certifications, compliance documents, and verification records
  • Guest engagement data and impact tracking information

Technical Information

  • IP address, browser type, device information, and operating system
  • Usage data, log files, and analytics information
  • Cookies and similar tracking technologies

How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Generate sustainability reports, certificates, and analytics
  • Communicate with you about updates, promotions, and support
  • Verify sustainability claims and maintain platform integrity
  • Comply with legal obligations and protect against fraud

How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist with operations, analytics, and payment processing
  • Partners: Hotels, brands, and organizations within our ecosystem (with your consent)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties.

Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication protocols
  • Employee training on data protection practices

Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Object to or restrict certain data processing activities
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with a data protection authority

To exercise these rights, contact us at privacy@jecoluxe.com

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our Services. Continued use after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: